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Our Pediatricians
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842 Altos Oaks Drive
Los Altos, California
94024-5403

P: (650) 941-0550
F: (650) 941-6751

Altos Pediatric Associates
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Frequently Asked Questions


We are expecting a new baby. How does our child become a patient at Altos Pediatrics?

We invite families to attend one of our prenatal orientation sessions to learn more about our practice. There are NO forms to fill out until your baby's first visit at Altos Pediatrics. If you are delivering at El Camino Hospital, simply tell the labor and delivery nurses that your baby will be an Altos Pediatrics patient, and we will see you and the baby in the hospital. If you are delivering at a different hospital, let the hospital staff know you will be our patient, so they can facilitate a record transfer. We would like to see the baby a couple of days after he or she goes home from the hospital if you deliver vaginally or at a week of age if you have a C-section.


How long have the doctors at Altos Pediatrics been in practice?

The team of pediatricians at Altos Pediatrics has been working together for over a decade, and some of them have been together over twenty-five years. During this time we have put down deep roots in the community, both in terms of establishing long-term relationships with families as well as collegial relationships with subspecialty physicians in the Bay Area. View the Our Pediatricians section to learn more about us.


Up to what age do you see patients at Altos Pediatrics?

One of the best parts of a pediatrician's job is sharing in the growth and development of patients from infancy to teenage years, typically until the end of high school. Adolescents appreciate the non-threatening atmosphere and the same day service they find in a pediatric office.


Are there any male doctors at Altos Pediatrics?

There are currently no male pediatricians at Altos Pediatrics, but one of the founders was Dick Ross, MD. We find that, on the whole, adolescent boys are quite comfortable with our practice style.


Do you accept HMO's at Altos Pediatrics?

At this time, we do not accept any HMO insurance. We do contract with the vast majority of PPO providers.


What do we do when Altos Pediatrics is not open?

We understand that parents have health concerns about their children outside of regular office hours. Altos Pediatrics has Saturday morning office hours for urgent care. A pediatrician from our call group is on call 24/7. In addition to the patient education in the office, we provide parents with resources to manage illnesses at home. Moreover, pediatric advice nurses are available after hours for a small charge, and there are several excellent pediatric urgent care centers in the immediate area.

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